Contact Us

COVID-19 Freight Delays

We are experiencing longer than usual delivery times due to record parcel volumes and ongoing COVID-related restrictions.  Please click below for more information about how this impacts our delivery times;

Within Australia



Visitor Centre and Shop - Open Monday - Friday 10.00am – 3.00pm
Please note, our store hours are subject to change without notification during this time.


Visitor Centre and Shop Closure


Anyone interested in exploring our Parkville campus is welcome to drop by the Visitor Centre and Shop, located near Gate 10 on Grattan Street.

Maps in English and Simplified Chinese are available to help visitors find historic and contemporary places of interest and locate cafes, galleries, and facilities. You can also read some of the interesting stories from the University’s past.

University branded merchandise is available for purchase in the shop to help you remember your visit to the University, and help keep the Melbourne spirit alive. Merchandise includes high-quality items of clothing such as t-shirts, hoodies, caps and scarves, and giftware including ties, jewellery and more.

The Visitor Centre and Shop are staffed by our friendly students, who will be able to help you plan your visit and answer your questions.

Open Monday, Tuesday, Wednesday and Friday 10.00am to 3.00pm

Have a question?

About sizing? Availability? Bulk orders? Returns and refunds? Or the Visitor Centre?

Give us a call or email us:
T: 1800 818 108 

Free guided tours – Parkville campus

Join our ambassadors on a one-hour tour of the University of Melbourne’s Parkville campus. Tours are held Monday and Fridays at 12.00pm (excluding University holidays), setting out from outside our Visitor Centre and Shop, located on Kernot Road near Gate 10, Grattan Street.

Tours are free, but bookings are required. For more information, visit

Keep in touch via email.


Email Enquiry Form Complete this form to email us your enquiry.