Contact Us

COVID-19 Freight Delays

We are experiencing longer than usual delivery times due to record parcel volumes and ongoing COVID-related restrictions.  Please click below for more information about how this impacts our delivery times;

Within Australia


Have a question?
About sizing? Availability? Bulk orders? Returns and refunds? Or the Visitor Centre?

Give us a call or email us:
Online Orders:  1800 818 108
Visitor Centre & Campus Shop:  03 9035 7919 (check below for our operating times)


Visitor Centre and Shop
10.00am - 12.00pm & 12.30 - 4.00pm
Every Monday to Friday.
Phone: 03 9035 7919 

Please note, our store hours are subject to change without notification during this time.

Anyone interested in exploring our Parkville campus is welcome to drop by the Visitor Centre and Shop, located near Gate 10 on Grattan Street.

Maps in English and Simplified Chinese are available to help visitors find historic and contemporary places of interest and locate cafes, galleries, and facilities. You can also read some of the interesting stories from the University’s past.

University branded merchandise is available for purchase in the shop to help you remember your visit to the University, and help keep the Melbourne spirit alive. Merchandise includes high-quality items of clothing such as t-shirts, hoodies, caps and scarves, and giftware including ties, jewellery and more.

The Visitor Centre and Shop are staffed by our friendly students, who will be able to help you plan your visit and answer your questions.

Free guided tours – Parkville campus- CURRENTLY POSTPONED

Join our ambassadors on a one-hour tour of the University of Melbourne’s Parkville campus. Tours are held Monday and Fridays at 12.00pm (excluding University holidays), setting out from outside our Visitor Centre and Shop, located on Kernot Road near Gate 10, Grattan Street.

Tours are free, but bookings are required. For more information.

Keep in touch via email.


Email Enquiry Form Complete this form to email us your enquiry.